Privacy Policy

This Privacy Policy page outlines how Enchantia (“we”, “our”, or “us”) is committed to protecting and managing your personal information as you use our website or any associated services (“Services”). We comply with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our Services, you consent to the practices outlined in this Privacy Policy. Please read this policy carefully to understand how your personal information will be handled.

Information Collected

We may collect and process user data for various purposes to provide and improve our Services. The types of personal information we collect depend on your interaction with our website and the Services. We collect information through interactions such as:

  • Submitted Information: When you voluntarily provide us with information, such as through forms or contact channels on our website. This may include your name, email address, telephone number, or other personal details.

  • Automatically Collected Information: We use Google Analytics to collect traffic data, which may contain personally identifiable information. Such information may include your IP address, browser type and version, device information, operating system, referral source, and geographic location.

Data Usage

We utilize the collected data for several purposes:

  • To provide and maintain our Services

  • To improve and personalize our Services, aiming to enhance your overall user experience

  • To provide customer support, including responding to your inquiries or requests

  • To send you marketing updates, newsletters, and promotional materials in which you’ve specifically expressed interest

  • For statistical and analytics purposes, helping us understand how users interact with our website and Services to optimize their functionality

Data Storage and Retention

We strictly adhere to reasonable and industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. We only retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Users’ Rights

As a user of our Services, you have certain rights regarding your personal information. These rights include:

  • Right of Access: You have the right to request information about the personal data we hold about you.

  • Right of Correction: You have the right to request correction of any incorrect or incomplete personal data we hold about you.

  • Right of Deletion: You have the right to request the deletion of your personal data in certain circumstances.

  • Right of Objection to Processing: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please Contact Us using the details provided at the end of this Privacy Policy.

Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Third-Party Data Sharing

We do not disclose your personal information to third parties, except in specific circumstances:

  • If it is required to comply with a legal obligation

  • To prevent or investigate potential wrongdoing or to protect our legal rights or safety

  • To third parties whom you have given explicit consent for us to share your personal information

Contact Information

If you have any questions or concerns about our Privacy Policy, the way we handle your personal information, or if you would like to exercise your rights regarding your data, please contact us at [email protected].

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The most recent update will be reflected by the “Last Updated” date at the top of this page. Any changes made will become effective when posted on this page, so we encourage you to review this Privacy Policy periodically. Continued use of our Services constitutes your acceptance of any changes made.

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